Privacy Policy & Terms of Use

Last Modified: 09/01/2025

 

At Agape Advocates, your privacy matters to us. Whether you reach out online, by phone, or in person, we take great care in protecting the information you share with us.

 

By submitting a form, requesting a consultation, or sharing information with us through a call or other communication, you consent to the collection and secure storage of your information—including your name, contact details, age, date of birth, gender, and any additional information you choose to share.

 

What Information We Collect

When you reach out to us, we may collect:

• Your name, phone number, and email address

• Your age, date of birth and gender

• Whether services are for yourself or someone else

• General information you voluntarily share about your current situation or needs

This information allows us to contact you, better understand your inquiry, and respond appropriately.

 

How We Use Your Information

Your information may be used to:

• Contact you regarding your consultation request

• Securely store your information in HIPAA-compliant systems

• Streamline communication if you choose to proceed with services

• Share occasional updates, newsletters, or service-related announcements (you may unsubscribe at any time)

By providing your phone number, you agree that we may contact you by phone call, email, or text message. Standard messaging and data rates may apply.

 

How We Keep Your Information Safe

Your trust is important to us. We use secure, HIPAA-compliant platforms to collect and store your information. This includes both the details you provide in your inquiry and anything you choose to share with us in follow-up conversations or consultations.

 

We follow strict privacy laws, including HIPAA, to ensure your information stays safe. And importantly—we never sell your information to outside parties.

 

Third-Party Platform Notice

To keep your data safe, we use independent, HIPAA-compliant service providers for electronic signatures and data storage. These providers meet healthcare privacy standards and act only as secure tools to help us manage your information.

 

Website Use

Our website and inquiry forms are here to provide information and help you connect with us. Using this site or contacting us does not create a nurse–client relationship.

 

Please don’t use the website, phone, or email to report urgent or emergency medical needs. If you are experiencing a medical emergency, call 911 immediately.

 

Any information on our site—or shared with us during calls, emails, or consultations—is for general informational purposes only and should not be taken as medical advice.

 

Important Disclaimers

We’re always happy to hear from you. Reaching out to us by form, phone, email, or consultation begins the conversation, but a nurse–client relationship is only established once services are formally arranged.

 

Agape Advocates does not provide emergency response, triage, medical advice, diagnosis, or treatment at any time.

The complimentary consultation is informational only—intended to help us better understand your general situation and to explain how we operate.
 

No part of this process should be interpreted as medical advice or a substitute for care provided by a licensed medical provider. If you are experiencing a medical emergency, please call 911 immediately.

 

Your Rights

You have the right to:

• Request access to the information we’ve collected

• Request correction or deletion of your records

• Withdraw consent or unsubscribe from communications at any time

 

To submit a request or update your preferences, please contact us at:

• Email: agape.advocates@outlook.com

• Phone: 830-310-9094

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We’re always happy to hear from you. Reaching out to us by form, phone, text, email, or consultation begins the conversation, but a nurse–client relationship is only established once services are formally arranged.