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CARE MANAGEMENT WITH A COMPREHENSIVE AND TAILORED APPROACH

Navigating the complexities of the healthcare system can be overwhelming and anxiety inducing, often leading to feeling discouraged and not seeking the care that is needed. As part of our process, we take a comprehensive and tailored approach to evaluating and developing a plan of action with you that focuses on your individual needs and goals. When you become actively engaged in taking control of your healthcare journey, this can reduce overall dissatisfaction, reduce medical errors and empowers you to make well-informed decisions. It can also help reduce healthcare costs. Our three pillars to success are healthcare coordination, healthcare navigation and healthcare advocacy.

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Healthcare Coordination

  • Help clients and families identify care problems and assist in solving them.

  • Coordinate with medical and healthcare providers.

  • Assist with coordinating transfers and transportation to and from medical appointments, hospitals or other healthcare facilities. 

  • Develop a nursing care plan that is tailored to you or your loved one's specific needs.

  • Assisting with transitional care coordination.

  • Family updates on client's healthcare status.​

Healthcare Navigation

  • Accompanying you or your loved one to vital healthcare appointments.​​

  • Discovering all treatment options available to you.

  • Locating additional services when needed.

  • Understanding the right questions to ask when navigating through the healthcare system.

  • Act as a liaison between providers from different specialties to improve care outcomes while striving to save you healthcare costs.

  • Increased awareness of costs associated with your care.

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Nurse with Senior Patient

Healthcare Advocacy

  • Provide support and guidance during a medical care crisis, 24/7.

  • Listening to clients and families concerns and communicating them to your healthcare provider.

  • Facility or hospital visits to ensure that you or your loved one is receiving the best care possible.

  • Address emotional concerns and needs.

  • Home visits to assess ongoing needs or concerns.

  • Advocating for alternative medical treatments at your request.​

*If you are experiencing a medical emergency, please dial 911.

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